The Home Heat Helpline campaign
- The Home Heat Helpline has revealed that one in ten UK households are entitled to some form of assistance with their fuel bills. But many people don’t know what help is available. That help is worth an average of £250 for each household.
- In total 3.5 million households in the UK could benefit from using the Home Heat Helpline to claim support.
- The Home Heat Helpline is launching a campaign today to raise awareness of its free service - 0800 33 66 99, that provides independent advice to people on low incomes on how to get help with their gas and electricity bills, including grants for insulation and new boilers, discount or rebate schemes, and other help with keeping warm. You can also access the service online by visiting www.homeheathelpline.org.uk.
Today sees the launch of this year’s Home Heat Helpline campaign. The main focus of the campaign is to encourage people to call the Helpline if they are worried about paying their energy bills this winter.
The challenge
Many millions across the UK are missing out on easy ways to save on their energy bills. New research commissioned by the Home Heat Helpline reveals that one in ten British households are not claiming the help they are entitled to.
The challenge we face is that many people don’t ask for help because they don’t know they may be eligible or they may be too embarrassed or proud to seek help.
Our campaign
Dragons’ Den star Hilary Devey will be launching the campaign and will be urging people to call the helpline to see whether they are entitled to help with their energy bills this winter. While she’s now well-known as a high-powered and successful businesswoman, Hilary came from humble beginnings. As a young single mother in Bolton, she struggled to pay her fuel bills and to keep her family warm, and as a result is committed to helping others to get the support they need and are entitled to. Hilary will also be raising awareness about the Helpline amongst MPs at an event being held at Westminster on 8 December, so they can pass on the information about their Helpline to their constituents.
The key aim of our campaign is to get those people who need help with paying their fuel bills, or know someone who needs help, to call the Home Heat Helpline number - 0800 33 66 99. This is a free service that provides independent advice to people on low incomes on how to get help with their gas and electricity bills, including grants for insulation and new boilers, discount or rebate schemes, and other help with keeping warm. People can also access the service online by visiting www.homeheathelpline.org.uk.
