An overdue apology
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The service uses volunteer drivers, who use their own cars, to take individual passengers on journeys to destinations of their choice, both within and beyond North Lincolnshire, e.g. hospitals, doctors' surgeries, local shops, community group meetings, day centres, residential homes, etc.
The volunteer drivers give their time freely, but passengers are charged a mileage rate of 45p per mile to cover the cost of fuel and other vehicle running costs associated with the journey. The mileage is calculated from the driver's home, to the passenger collection point, from there to the passenger's destination and return. The rate charged is per car and not per passenger, i.e. you will not be charged more if you are accompanied by a friend/relative. We have voluntary drivers located across North Lincolnshire and whenever possible, to keep charges to a minimum, we try to allocate the driver who lives closest to the passenger concerned.
If required, our drivers are happy to provide help and support for their passengers at their destinations. They will normally wait for their passengers at their destinations for up to 1½ hours. All our volunteers are CRB checked, but we do not transport children under 18 years of age.
For more information about using the service, please contact the enquries line on 01652 637700 between the hours of 9.30am and 12pm, Monday to Friday (answer phone facility outside these hours).
If you have a car and could spare a little bit of time to help individuals based in your area to overcome their transport difficulties, we would be delighted to hear from you.
A mileage allowance of 45p per mile is paid for all journeys undertaken. Please contact the enquiries line on 01652 637700 or email email@example.com.
An overdue apology
The Transport Committee has launched an inquiry into the decline of the bus market in England outside London.