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Testimonials

The resulting Community Led Plan forms a blueprint for use by Town/Parish Councils and other local bodies, as well as providing evidence for funding bids to enable the actions identified to be completed.
Mrs Surfleet a registered customer of the car scheme thanked HWRA for an excellent service and also to personally thank the driver, Terry for his help and assitance in providing transport to her medical appointment.
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Meet the Team

Susan Oliver - Chief Executive

Susan Oliver - Chief Executive

Susan joined the team in 2009 as Delivery and Development Manager with responsibility for East Riding Local Involvement Network (the predecessor to Healthwatch).  She has been the Chief Executive since April 2018.

Susan has a background in social care, previously working for Humberside County Council, Hull City Council and University of Lincoln and this remains one of her passions.  Whilst running her own retail business she was Chair of Beverley and District Chamber of Trade and Vice Chair of Beverley Renaissance Partnership.

Susan has always had an interest in supporting communities and raising funds for charity.  She recently danced for 24 hours raising £2,100 shared between 3 local charities.

T: 01652 637700

E: susan.oliver@hwrcc.org.uk

Jacky Birkett - Delivery and Development Manager

Jacky Birkett - Delivery and Development Manager

Jacky joined HWRA in 2019 as the new Development & Delivery Manager to support delivery of HWRA’s projects and service development. Jacky’s background is in community safety, youth crime prevention and Volunteer Centre management and training across North and North East Lincolnshire.

Having joined HWRA as an associate in 2018, Jacky worked with a group of men in Winterton to set up the Winterton Men in Sheds project, and since joining HWRA continues to support the development of Men in Sheds across the Humber area, including the development of an Alliance of Men in Sheds. Jacky works closely with all team members to ensure HWRA projects achieve their aims and objectives.

In 2020 Jacky is also working for the North Lincolnshire Voluntary Community and Social Enterprise Alliance to set up a brand new volunteer brokerage service, establishing a network of volunteers to build and enhance community capacity and resilience.

Tel: 01652 637700

Email: jacky.birkett@hwrcc.org.uk

Rachel Williams - Finance Officer

Rachel Williams - Finance Officer

HWRA is pleased to welcome Rachel Williams to the staff team as Finance Officer. She has worked in the voluntary sector for 13 years and the finance sector for 30 years. As a Board member and Treasurer of a homeless project in Scunthorpe she also has experience of the responsibilities of a Trustee.
Rachel will assist the organisation to further implement Xero, our new management accounting system, complete monthly payroll and prepare for the Independent Examination. She will support the staff team and Trustees in making effective decisions based upon good financial information.
Rachel says “I am resourceful and if I don’t know the answer, I will it find out. Working in the voluntary sector for a number of years, you gain a lot of knowledge. I am looking forward to sharing my knowledge, experience and enthusiasm with HWRA to help to develop the organisation and ensure a sustainable future”.

Tel: 01652 637700

Email: rachel.williams@hwrcc.org.uk

Carole Foster - Village Hall Advisor and Support Worker for the Voluntary Car Service

Carole Foster - Village Hall Advisor and Support Worker for the Voluntary Car Service

Carole Foster has worked for the Voluntary Car Service for many years and provides the scheme with valuable support and insight into the requirements of her customers. The scheme enables residents of North Lincolnshire to access services they would otherwise be unable to attend due to lack of transport, both public and private.

Carole has recently been appointed as the Village Halls advisor and will be liaising with members to offer support and guidance as required. Carole is also active in seeking new members by attending conferences and events to raise the profile of HWRA.

Tel: 01652 637700

Email: carole.foster@hwrcc.org.uk

OR for Village Halls :

Email: villagehallsadvisor@hwrcc.org.uk 

Carole Johnson - Community Development Coordinator & Project coordinator for Men in Sheds & Wheels to Work (North East Lincolnshire)

Carole Johnson - Community Development Coordinator & Project coordinator for Men in Sheds & Wheels to Work (North East Lincolnshire)

Carole has worked at HWRA since 2009 as a Community Development Coordinator.  During this time, she has been the project lead on a number of projects delivered by Humber & Wolds Rural Action in different localities within the East Riding of Yorkshire and North East Lincolnshire. Her current role is as the Development Coordinator on the Men in Sheds Project. This project involves the men's sheds in Northern Lincolnshire which provide community spaces for men and women to connect, converse, create and develop friendships to help reduce loneliness and isolation. Carole also coordinates the Humber Men in Sheds Alliance which provides inter shed support, training opportunities and a place to share ideas and develop friendships for sheds located in the Humber region.

Carole also delivers the Wheels to Work Scheme- a scooter loan scheme which assist people with transport issues to access employment, training or education opportunities in North East Lincolnshire.

 

Tel: 01652 637700  M: 07983 479362

Email: carole.johnson@hwrcc.org.uk

Peter Hirschfeld - Community Development Coordinator including the Bulk Oil Buying Schemes

Peter Hirschfeld - Community Development Coordinator including the Bulk Oil Buying Schemes

Peter has worked for HWRCC since 2004 as a Community Development Coordinator and his main project work promotes the concept of, and support for communities who are looking to provide Community-Led Affordable Housing in their community.  Community-led housing aims to solve local housing problems, create affordable homes and establish and encourage strong communities.

Peter also gives Energy Efficiency advice to rural communities that do not have access to mains gas and helps to combat Fuel Poverty in these settlements. He also helps to produce Energy Audits for Village Halls.

Peter is also the Coordinator of the two Bulk Oil Buying Groups run by HWRA.  In East Yorkshire, the YORSwitch Bulk Oil Buying Scheme and in North Lincolnshire, the NLC Switch Bulk Oil Buying Scheme offers residents in each county the opportunity to reduce the cost of their heating through Bulk purchasing.

Peter's work supporting Neighbourhood Planning Groups or completing a Community Review in the Humber area concentrates on community engagement, to record the view of residents on a range of topics and analysis of survey results.  

Tel: 01652 637700  M: 07539 477046
Email: peter.hirschfeld@hwrcc.org.uk

Fiona Chapman - Administrative Support Worker

Fiona Chapman - Administrative Support Worker

Fiona has joined the HWRA team in June 2019 bringing her experience in Administrative roles within the Local Authority Schools and Education, Community Centres and Voluntary Services.

Fiona will be supporting HWRA by raising the profile using her marketing and communication experience within social media and the Humber and Wolds Rural Action website.

Fiona also supports the project leaders by providing admin for the Bulk Oil buying schemes and Trustee meetings.

Tel: 01652 637700

Email: fiona.chapman@hwrcc.org.uk OR

Oil Orders: oil@hwrcc.org.uk

Julie Cook - Administrative Assistant and Men in Sheds Admin

Julie Cook - Administrative Assistant and Men in Sheds Admin

 

Julie joined the team in October 2019 initially on a temporary basis to assist with the admin on a BBO Project and then continued to do the admin on the Men in Sheds Project and general admin for the Humber and Wolds Office.  Her background was as a Teaching Assistant supporting children with special needs and is also experienced at supporting vulnerable adults.

Tel: 01652 637700

Email: julie.cook@hwrcc.org.uk

Kate McGibbon - Co-ordinator for the North Lincolnshire Alliance Volunteer Hub, and Co-ordinator of Digital IAG (Communities)

Kate McGibbon -  Co-ordinator for the North Lincolnshire Alliance Volunteer Hub, and Co-ordinator of Digital IAG (Communities)

Kate joined HWRA in July 2021 as Co-ordinator for the North Lincolnshire Alliance Volunteer Hub, and Co-ordinator of Digital IAG (Communities).  Kate has worked within the VCSE sector since 2014 within infrasctructure organisations across Greater Lincolnshire supporting voluntary and community groups, volunteers and the North Lincolnshire Social Prescribing offer.  Kate also has experience in Volunteer Management for volunteer led organisations, and as an employability advisor for Local Authority and Big Lottery Funded projects.

Prior to joining the voluntary and community sector, Kate lived in Luxembourg and worked as an Executive Assistant for a Luxembourg Asset Management Company.  In her spare time, she enjoys mountain biking and hiking in the Lake District.

Tel: 01652 637700

Email: kate.mcgibbon@hwrcc.org.uk

Emma Mottershaw - Community Development Co-ordinator and Digital Development Officer

Emma joined HWRA IN 2019 as an associate, working initially on our employability contract. In 2020, she joined the team as a Community Development Co-ordinator, working on the Good Neighbours Scheme, Digital Health Hubs and is also the Digital Development Officer for Humber Men in Sheds Alliance.  Having worked in the VCSE sector since 2002, Emma has worked across a variety of projects promoting community safety, social inclusion and community development.  Emma is also a qualified teacher and trainer, as well as a volunteer for several charities, in her spare time she loves reading and being creative-making a mess!

Tel: 01652 637700

Email: emma.mottershaw@hwrcc.org.uk

Michelle Bingley Smith - Welcome Home Coordinator

Michelle Bingley Smith - Welcome Home Coordinator

Michelle joined HWRA in 2021 and is the newly appointed Coordinator for Welcome Home which is a pilot scheme for discharge from hospital.  I'm excited to be part of the HWRA team and passionate about the scheme.

Tel: 01652 637700

Email: michelle.bingleysmith@hwrcc.org.uk

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