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Testimonials

YORSwitch customer: I just wanted to thank you again for your speed and efficiency in enabling me to join the scheme so quickly and take advantage of the 'reduced' rate. I have been very anxious about refilling the oil tank but this scheme has eased some of that concern. Many thanks
Fiona - Electric Tricycle User, Age 51. 'I purchased an electric tricycle as I have Multiple Sclerosis and can no longer ride a bicycle due to poor balance and mobility issues. I have found that being out on my tricycle that my fitness has improved and it has had an impact on weight loss. With the pedal assist I am still able to pedal and use my legs which is important to keep my muscles active, reduce numbness and I am also able to cycle further including hills and this also helps with fatigue as I tire easily. I have enjoyed being able to access local rural areas which has had a positive impact on my mental health and wellbeing, especially during this difficult time due to Covid-19 and being isolated as a clinically vulnerable person. This has meant that I have been able to get out of the house and feel safe whilst exercising. There are a lot of support groups on social media where I have met other like minded cyclists who have offered invaluable support and advice and I have met up with another lady tricycle rider as a riding companion.'
Mrs Surfleet a registered customer of the car scheme thanked HWRA for an excellent service and also to personally thank the driver, Terry for his help and assitance in providing transport to her medical appointment.
Wheels to Work North Lincolnshire Scheme - John from Grimsby ‘I joined the scheme in 2021 after hearing about it from a family member. I was in need of transport to get to and from work as I had my motorbike stolen and was not able to replace it. As a short-term arrangement I was relying on a family member to take and pick me up from work. For me the key benefit of the wheels to work scheme was that it provided me with a scooter that enabled me to get to and from work, it also gave me back independence and freedom. I would definitely recommend the scheme and I have done so to friends who are need of transport to get to work. Don’t’ underestimate the scooters as they are extremely reliable . My experience of the scheme was great, and I was glad that I was successful in receiving a scooter via the scheme’.
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Meet the Team

Susan Oliver - Chief Executive

Susan Oliver - Chief Executive

Susan joined the team in 2009 as Delivery and Development Manager with responsibility for East Riding Local Involvement Network (the predecessor to Healthwatch).  She has been the Chief Executive since April 2018.

Susan has a background in social care, previously working for Humberside County Council, Hull City Council and University of Lincoln and this remains one of her passions.  Whilst running her own retail business she was Chair of Beverley and District Chamber of Trade and Vice Chair of Beverley Renaissance Partnership.

Susan has always had an interest in supporting communities and raising funds for charity.  She recently danced for 24 hours raising £2,100 shared between 3 local charities.

T: 01652 637700

E: susan.oliver@hwrcc.org.uk

Howard Westoby - Delivery and Development Manager

Howard has joined the HWRA team recently as a new  supporting the many projects being delivered and looking for opportunities to develop these further to meet the needs of the rural communities.
Having originally been employed within the management of housing and neighbourhood services, Howard has developed a keen focus on services for those who are seen as vulnerable. Such work has included the strategic and operational neighbourhood development of areas such as older persons, physical disabilities, domestic violence and learning difficulties.

Rachel Williams - Finance Officer

Rachel Williams - Finance Officer

HWRA is pleased to welcome Rachel Williams to the staff team as Finance Officer. She has worked in the voluntary sector for 13 years and the finance sector for 30 years. As a Board member and Treasurer of a homeless project in Scunthorpe she also has experience of the responsibilities of a Trustee.
Rachel will assist the organisation to further implement Xero, our new management accounting system, complete monthly payroll and prepare for the Independent Examination. She will support the staff team and Trustees in making effective decisions based upon good financial information.
Rachel says “I am resourceful and if I don’t know the answer, I will it find out. Working in the voluntary sector for a number of years, you gain a lot of knowledge. I am looking forward to sharing my knowledge, experience and enthusiasm with HWRA to help to develop the organisation and ensure a sustainable future”.

Tel: 01652 637700

Email: rachel.williams@hwrcc.org.uk

Carole Foster - Village Hall Advisor and Support Worker for the Voluntary Car Service

Carole Foster - Village Hall Advisor and Support Worker for the Voluntary Car Service

Carole Foster has worked for the Voluntary Car Service for many years and provides the scheme with valuable support and insight into the requirements of her customers. The scheme enables residents of North Lincolnshire to access services they would otherwise be unable to attend due to lack of transport, both public and private.

Carole has recently been appointed as the Village Halls advisor and will be liaising with members to offer support and guidance as required. Carole is also active in seeking new members by attending conferences and events to raise the profile of HWRA.

Tel: 01652 637700

Email: carole.foster@hwrcc.org.uk

OR for Village Halls :

Email: villagehallsadvisor@hwrcc.org.uk 

Carole Johnson - Community Development Coordinator & Project coordinator for Men in Sheds & Wheels to Work (North East Lincolnshire)

Carole Johnson - Community Development Coordinator & Project coordinator for Men in Sheds & Wheels to Work (North East Lincolnshire)

Carole has worked at HWRA since 2009 as a Community Development Coordinator.  During this time, she has been the project lead on a number of projects delivered by Humber & Wolds Rural Action in different localities within the East Riding of Yorkshire and North East Lincolnshire. Her current role is as the Development Coordinator on the Men in Sheds Project. This project involves the men's sheds in Northern Lincolnshire which provide community spaces for men and women to connect, converse, create and develop friendships to help reduce loneliness and isolation. Carole also coordinates the Humber Men in Sheds Alliance which provides inter shed support, training opportunities and a place to share ideas and develop friendships for sheds located in the Humber region.

Carole also delivers the Wheels to Work Scheme- a scooter loan scheme which assist people with transport issues to access employment, training or education opportunities in North East Lincolnshire.

 

Tel: 01652 637700  M: 07983 479362

Email: carole.johnson@hwrcc.org.uk

Peter Hirschfeld - Community Development Coordinator including the Bulk Oil Buying Schemes

Peter Hirschfeld - Community Development Coordinator including the Bulk Oil Buying Schemes

Peter has worked for HWRCC since 2004 as a Community Development Coordinator and his main project work promotes and provides support for communities who are looking to provide Affordable Housing to residents in housing need in their community.  Community-Led Housing aims to solve local housing problems, create affordable homes and establish and encourage strong communities. Peter is an Accredited CLH Advisor working with the North Yorkshire & East Riding Community-Led Housing Hub.

Peter also gives Energy Efficiency advice to rural communities that do not have access to mains gas and helps to combat Fuel Poverty in these settlements. He also helps to produce Energy Audits for Village Halls.

Peter is the Coordinator of the two Bulk Oil Buying Groups run by HWRA.  In East Yorkshire, the YORSwitch Bulk Oil Buying Scheme and the North & North East  Lincolnshire Bulk Oil Buying Scheme offers residents in each county the opportunity to reduce the cost of their heating through Bulk purchasing.

Peter's work supporting Neighbourhood Planning Groups or completing a Community Review in the Humber area concentrates on community engagement, to record the view of residents on a range of topics and analysis of survey results.  

Peter works with the parishes in South East Holderness, looking at issues of common concern and finding ways for the Group to resolves these issues with outside stakeholders. The group meets quarterly to discuss their issues. 

To contact Peter, see below:

M: 07539 477046
Email: peter.hirschfeld@hwrcc.org.uk

Emma Mottershaw - Community Development Co-ordinator and Digital Development Officer

Emma Mottershaw - Community Development Co-ordinator and Digital Development Officer

Emma joined HWRA IN 2019 as an associate, working initially on our employability contract. In 2020, she joined the team as a Community Development Co-ordinator, working on the Good Neighbours Scheme, Digital Health Hubs and is also the Digital Development Officer for Humber Men in Sheds Alliance.  Having worked in the VCSE sector since 2002, Emma has worked across a variety of projects promoting community safety, social inclusion and community development.  Emma is also a qualified teacher and trainer, as well as a volunteer for several charities, in her spare time she loves reading and being creative-making a mess!

Tel: 01652 637700

Email: emma.mottershaw@hwrcc.org.uk

Fiona Chapman - Administrative Support Worker

Fiona Chapman - Administrative Support Worker

Fiona has joined the HWRA team in June 2019 bringing her experience in Administrative roles within the Local Authority Schools and Education, Community Centres and Voluntary Services.

Fiona will be supporting HWRA by raising the profile using her marketing and communication experience within social media and the Humber and Wolds Rural Action website.

Fiona also supports the project leaders by providing admin for the Bulk Oil buying schemes and Trustee meetings.

Tel: 01652 637700

Email: fiona.chapman@hwrcc.org.uk OR

Oil Orders: oil@hwrcc.org.uk

Julie Cook - Administrative Assistant

Julie Cook - Administrative Assistant

 

Julie joined the team in October 2019 initially on a temporary basis to assist with the admin on a BBO Project and then continued to do the admin on the Men in Sheds Project and general admin for the Humber and Wolds Office.  Her background was as a Teaching Assistant supporting children with special needs and is also experienced at supporting vulnerable adults.

Tel: 01652 637700

Email: julie.cook@hwrcc.org.uk

Michelle Bingley Smith - Welcome Home Coordinator

Michelle Bingley Smith - Welcome Home Coordinator

Michelle joined HWRA in 2021 and is the newly appointed Coordinator for Welcome Home which is a pilot scheme for discharge from hospital.  I'm excited to be part of the HWRA team and passionate about the scheme.

Tel: 01652 637700

Email: michelle.bingleysmith@hwrcc.org.uk

Community News Read all »

North Lincolnshire Council would like your views on being a carer.

A carer is someone who gives support to another person; a family member, friend or neighbour, who would otherwise not manage without their support. You are not paid to give this support. Many people don't see themselves as carers, even though they provide vital support for the people they are caring for. North Lincolnshire Council would like to understand your experiences and what your future support needs might be if you are or have been a carer. This will help inform the future commissioning of services for carers. The survey will ask you about any challenges faced as well as what support is important to carers. The survey closes 1st September 2022

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Tree Planting and Food Production: A joined-up approach

The England Woodland Creation Offer (EWCO) is one of a number of ongoing payments that can support farmers to manage their land in an environmentally sustainable way while continuing to produce food. We're offering the opportunity to create woodland of various types and sizes in a flexible way that works for both land managers and farmers. We are inviting eligible farmers and land managers to apply for a share of £25 million available this financial year to support woodland creation in England. Land areas as small as 1 hectare and up can enter a EWCO agreement to access this funding. There is no reason to delay planting trees on your land. The England Woodland Creation Offer will, from 2025, become part of Local Nature Recovery – one of our new environmental land management schemes.

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