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Testimonials

YORSwitch customer: I just wanted to thank you again for your speed and efficiency in enabling me to join the scheme so quickly and take advantage of the 'reduced' rate. I have been very anxious about refilling the oil tank but this scheme has eased some of that concern. Many thanks
Fiona - Electric Tricycle User, Age 51. 'I purchased an electric tricycle as I have Multiple Sclerosis and can no longer ride a bicycle due to poor balance and mobility issues. I have found that being out on my tricycle that my fitness has improved and it has had an impact on weight loss. With the pedal assist I am still able to pedal and use my legs which is important to keep my muscles active, reduce numbness and I am also able to cycle further including hills and this also helps with fatigue as I tire easily. I have enjoyed being able to access local rural areas which has had a positive impact on my mental health and wellbeing, especially during this difficult time due to Covid-19 and being isolated as a clinically vulnerable person. This has meant that I have been able to get out of the house and feel safe whilst exercising. There are a lot of support groups on social media where I have met other like minded cyclists who have offered invaluable support and advice and I have met up with another lady tricycle rider as a riding companion.'
Mrs Surfleet a registered customer of the car scheme thanked HWRA for an excellent service and also to personally thank the driver, Terry for his help and assitance in providing transport to her medical appointment.
Wheels to Work North Lincolnshire Scheme - John from Grimsby ‘I joined the scheme in 2021 after hearing about it from a family member. I was in need of transport to get to and from work as I had my motorbike stolen and was not able to replace it. As a short-term arrangement I was relying on a family member to take and pick me up from work. For me the key benefit of the wheels to work scheme was that it provided me with a scooter that enabled me to get to and from work, it also gave me back independence and freedom. I would definitely recommend the scheme and I have done so to friends who are need of transport to get to work. Don’t’ underestimate the scooters as they are extremely reliable . My experience of the scheme was great, and I was glad that I was successful in receiving a scooter via the scheme’.
Our Men in Sheds Humber Alliance supports sheds all over the East Riding , North Lincolnshire and North East Lincolnshire- Comment from a local shedder who attends regularly, "The shed is brilliant, we have a laugh. Some people are busy all the time and others don't do a thing but sit and chat over a cuppa".
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Meet the Team

Jane Owen - Chief Executive

Jane Owen - Chief Executive

"I'm excited to get to know the area and the communities living here, and to continue the terrific work done by Susan and the team.  I am passionate about the voluntary sector and in particular, the role of infrastructure organisations like HWRA in strengthening the communities they serve."

Tel: 07949 401408

Email: jane.owen@hwrcc.org.uk

Jacky Birkett - Community Development Worker

Jacky Birkett - Community Development Worker

 

Tel: 01652 637700

Email: jacky.birkett@hwrcc.org.uk

Tim Cross - Business Support Manager.

Tim Cross - Business Support Manager.

Tim has joined HWRA to support staff, Trustees, volunteers, members and partners at a time when the organisation has expanded so much that it has outgrown its previous operational systems. Tim is bringing his private sector knowledge and experience to review and revise current practices, enabling HWRA to meet its current and future strategic objectives, project and service outcomes and legislative requirements.

Tim joined the team on 15th July and has just completed two weeks induction. When he was asked how he feels about joining HWRA his answer was “Excited!"

Tel: 07485 974680

Email: tim.cross@hwrcc.org.uk

Carole Foster - Village Hall Advisor and Support Worker for the Voluntary Car Service

Carole Foster - Village Hall Advisor and Support Worker for the Voluntary Car Service

Carole Foster has worked for the Voluntary Car Service for many years and provides the scheme with valuable support and insight into the requirements of her customers. The scheme enables residents of North Lincolnshire to access services they would otherwise be unable to attend due to lack of transport, both public and private.

Carole has recently been appointed as the Village Halls advisor and will be liaising with members to offer support and guidance as required. Carole is also active in seeking new members by attending conferences and events to raise the profile of HWRA.

Tel: 01652 637700

Email: carole.foster@hwrcc.org.uk

OR for Village Halls :

Tel: 07939 062414

Email: villagehallsadvisor@hwrcc.org.uk 

Carole Johnson - Community Development Coordinator & Project Coordinator for Men in Sheds & Wheels to Work & E-Bike Project (North East Lincolnshire)

Carole Johnson - Community Development Coordinator & Project Coordinator for Men in Sheds & Wheels to Work & E-Bike Project (North East Lincolnshire)

Carole has worked at HWRA since 2009 as a Community Development Coordinator.  During this time, she has been the project lead on a number of projects delivered by Humber & Wolds Rural Action in different localities within the East Riding of Yorkshire and North East Lincolnshire. Her current role is as the Development Coordinator on the Men in Sheds Project. This project involves the men's sheds in Northern Lincolnshire which provide community spaces for men and women to connect, converse, create and develop friendships to help reduce loneliness and isolation. Carole also coordinates the Humber Men in Sheds Alliance which provides inter shed support, training opportunities and a place to share ideas and develop friendships for sheds located in the Humber region.

Carole also delivers the Wheels to Work Scheme- a scooter loan scheme which assist people with transport issues to access employment, training or education opportunities in North East Lincolnshire.

Tel: 07983 479362

Email: carole.johnson@hwrcc.org.uk

Emma Mottershaw - Community Development Co-ordinator and Digital Development Officer

Emma Mottershaw - Community Development Co-ordinator and Digital Development Officer

Emma joined HWRA in 2019 as an associate, working initially on our employability contract. In 2020, she joined the team as a Community Development Co-ordinator, working on the Good Neighbours Scheme, Digital Health Hubs and is also the Digital Development Officer for Humber Men in Sheds Alliance.  Having worked in the VCSE sector since 2002, Emma has worked across a variety of projects promoting community safety, social inclusion and community development.  Emma is also a qualified teacher and trainer, as well as a volunteer for several charities, in her spare time she loves reading and being creative-making a mess!

Tel: 07485 903765

Email: emma.mottershaw@hwrcc.org.uk

Julie Dearing - Project Development Manager Personalised Care/Micro Provider

Julie Dearing - Project Development Manager Personalised Care/Micro Provider

Julie Dearing joined HWRA in September to develop the Personalised Care/micro providers project, a network of local carers (paid and unpaid) to help tackle the challenge of providing social care in the most remote areas of East Riding and North Yorkshire.
Julie has many years’ experience working in the Voluntary Sector and especially understands the issues facing people living in rural parts of the county.  For the past three years she has managed the Healthwatch team in the East Riding gaining a real insight to the issues of health care and the effect on social care providers.

Tel: 07485 903766

Email: julie.dearing@hwrcc.org.uk

Fiona Chapman - Administrative Support Worker

Fiona Chapman - Administrative Support Worker

Fiona has joined the HWRA team in June 2019 bringing her experience in Administrative roles within the Local Authority Schools and Education, Community Centres and Voluntary Services.

Fiona will be supporting HWRA by raising the profile using her marketing and communication experience within social media and the Humber and Wolds Rural Action website.

Fiona also supports the project leaders by providing admin for the Bulk Oil buying schemes.

Tel: 07918 147006

Email: fiona.chapman@hwrcc.org.uk OR

Oil Orders: oil@hwrcc.org.uk

Julie Cook - Administrative Project Support Assistant

Julie Cook - Administrative Project Support Assistant

 

Julie joined the team in October 2019 initially on a temporary basis to assist with the admin on a BBO Project and then continued to do the admin for project and general admin for the Humber and Wolds Office.  Her background was as a Teaching Assistant supporting children with special needs and is also experienced at supporting vulnerable adults.

Tel: 01652 638814

Email: julie.cook@hwrcc.org.uk

Kerry Chenery - Administrative Assistant

Kerry Chenery - Administrative Assistant

Kerry joined HWRA as part of the Admin team and supports the Voluntary Car Service, Men in Sheds and other projects. Kerry really enjoys helping people to get to their health, care and social appointments by linking them to a local volunteer driver. She is quickly learning how important the service is and how fulfilling being a volunteer driver can be. 

Tel: 01652 637700

Email: voluntarycarservice@hwrcc.org.uk

Lisa Smaza- Administrative Project Support Assistant

Lisa Smaza- Administrative Project Support Assistant

Lisa provides the administrative support on the Wheels 2 Work Project, EBikes and Men in Sheds Humber Alliance Project.  She also provides general admin support for the organisation.

Tel: 07485 398237

Email: lisasmaza@hwrcc.org.uk

Kate Holmes - Digital Inclusion Network Manager

Kate Holmes - Digital Inclusion Network Manager

Kate joined HWRA in 2022 as Digital Inclusion Manager encouraging organisations and individuals to Think Dig! With so many health, social care and other services being delivered online, it is vital such services are user-friendly.   Kate brings a diverse range of people together to consider barriers to digital inclusion such as a lack of connectivity/equipment/data, lack of digital skills/confidence and fears around the safety of going online.  She also has a keen interest in how cultural changes could enhance the speed at which people become digitally included.

After leaving Cambridge University witth a law degree, Kate went on to use her skills in a variety of roles in charities both on the frontline and in infrastructure organisations.  She has experience of encouraging cross-sector partnership working from her time with Citizen's Advice, NAVCA, and Clinks.  Whilst parenting and caring for an elderly parent, Kate moved into the world of social media and influencing working on digital marketing products for charities and commercial brands as a consultant to BritMums.

After living in France for a few years, Kate returned to her home county of Yorkshire in 2020 determined to get back to making a difference.

Tel: 07485 903797

Email: kate.holmes@hwrcc.org.uk

Dawn Branton - Community Rail Officer Barton Cleethorpes Community Rail Partnership

Dawn Branton - Community Rail Officer  Barton Cleethorpes Community Rail Partnership

Dawn joined HWRA as Community Rail Officer with the Barton Cleethorpes Community Rail Partnership (BCCRP) in July 2023. BCCRP is a group which acts as a voice for passengers and communities along the Barton to Cleethorpes rail corridor.  It aims to create a vibrant and busy train service that encourages local people to take the train. To help achieve this BCCRP holds events and activities to promote community involvement such as growing projects to make stations more welcoming and marketing events to promote tourism and safety on the trains.  BCCRP wants to encourage economic growth, reduce carbon emissions, promote equality of opportunity, contribute to better safety and security, improve health and quality of life and a contribute to a healthy natural environment. Dawn’s previous experience includes working with local authorities to develop youth groups, developing a local women’s centre in the voluntary sector and commissioning public health services with the NHS.

Tel: 07539 477046

Email: dawn.branton@hwrcc.org.uk

Judith Fitch – Marketing and Communications

Judith Fitch – Marketing and Communications

Judith joined HWRA to advise on marketing and communications within the organisation. She has extensive experience in delivering communications within the NHS, the academic world and the railway. She also has many years of high technology marketing and sales experience in multinational companies in the USA, Germany, Austria and the UK.

Judith has a definite passion for communications including developing messages and activities to effectively engage staff, volunteers and stakeholders.

In her spare time, she is an active member of All For One Choir and volunteers with several charities.

Tel: 07485 903798

Email: judith.fitch@hwrcc.org.uk

Sarah Jackson - Community Development Coordinator

Sarah Jackson - Community Development Coordinator

Sarah manages the North Lincolnshire Alliance Volunteer Hub on behalf of the North Lincolnshire VCFSE Alliance. Sarah also supports LiveWell North Lincolnshire as it develops into a "one stop" source of information about activities and services in the area.

Mobile: 07485 306314 

Email: sarah.jackson@hwrcc.org.uk 

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hall master Online booking & invoice management for your villiage hall or venue

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