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Testimonials

The resulting Community Led Plan forms a blueprint for use by Town/Parish Councils and other local bodies, as well as providing evidence for funding bids to enable the actions identified to be completed.
Mrs Surfleet a registered customer of the car scheme thanked HWRA for an excellent service and also to personally thank the driver, Terry for his help and assitance in providing transport to her medical appointment.
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Fuel - Priority Services Register

This is a free service and provides the following:

  • free advice on being more energy-efficient
  • protection from cold callers with a password protection scheme to keep you safe
  • your meter moved free of charge if it’s hard for you to use or read the meter
  • a free quarterly meter reading if you can’t read your meter
  • bills sent to a relative, carer or friend to help you check them
  • your bills and meter readings in a braille, large print, audio tape, textphone or type-talk if you’re visually impaired
  • advance notice if your supply is going to be interrupted
  • priority reconnection if your supply is interrupted
  • alternative facilities for cooking and heating if your supply is interrupted
  • extra help to use your meter or appliances
  • annual gas safety checks

To sign up, contact your energy supplier to check you are eligible to be on the Priority Service Register.

Fuel - Priority Services Register

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Supported by

acre action with communities acre level 3 standard
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