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Testimonials

YORSwitch customer: I just wanted to thank you again for your speed and efficiency in enabling me to join the scheme so quickly and take advantage of the 'reduced' rate. I have been very anxious about refilling the oil tank but this scheme has eased some of that concern. Many thanks

Fiona - Electric Tricycle User, Age 51. 'I purchased an electric tricycle as I have Multiple Sclerosis and can no longer ride a bicycle due to poor balance and mobility issues. I have found that being out on my tricycle that my fitness has improved and it has had an impact on weight loss. With the pedal assist I am still able to pedal and use my legs which is important to keep my muscles active, reduce numbness and I am also able to cycle further including hills and this also helps with fatigue as I tire easily. I have enjoyed being able to access local rural areas which has had a positive impact on my mental health and wellbeing, especially during this difficult time due to Covid-19 and being isolated as a clinically vulnerable person. This has meant that I have been able to get out of the house and feel safe whilst exercising. There are a lot of support groups on social media where I have met other like minded cyclists who have offered invaluable support and advice and I have met up with another lady tricycle rider as a riding companion.'

Mrs Surfleet a registered customer of the car scheme thanked HWRA for an excellent service and also to personally thank the driver, Terry for his help and assitance in providing transport to her medical appointment.

Wheels to Work North Lincolnshire Scheme - John from Grimsby ‘I joined the scheme in 2021 after hearing about it from a family member. I was in need of transport to get to and from work as I had my motorbike stolen and was not able to replace it. As a short-term arrangement I was relying on a family member to take and pick me up from work. For me the key benefit of the wheels to work scheme was that it provided me with a scooter that enabled me to get to and from work, it also gave me back independence and freedom. I would definitely recommend the scheme and I have done so to friends who are need of transport to get to work. Don’t’ underestimate the scooters as they are extremely reliable . My experience of the scheme was great, and I was glad that I was successful in receiving a scooter via the scheme’.

Our Men in Sheds Humber Alliance supports sheds all over the East Riding , North Lincolnshire and North East Lincolnshire- Comment from a local shedder who attends regularly, "The shed is brilliant, we have a laugh. Some people are busy all the time and others don't do a thing but sit and chat over a cuppa".

Help for Northern Powergrid customers

Make savings on utility bills
Northern Powergrid is part of Infrastructure North, a partnership which brings together local utility companies. Why not check out our latest leaflet that contains information and advice on how to save money on your electricity, gas and water bills. Click here to view it.

Access free energy advisors
As part of our partnership with Citizens Advice we fund specialist energy advisors who provide customers with support when it comes to changing their supplier, checking tariffs, solving billing issues and progressing concerns with their chosen energy supplier. The 'Powergrid Care Advisors' help thousands of customers get advice and support to save £100s a year. To contact a Citizens Advice 'Powergrid Care Advisor' or find out more about free energy advice clinics call 0800 4480721 (North East and West Yorkshire).

At Northern Powergrid we want to help our customers. If you have money worries, you can get clear impartial help, that’s on your side, backed by Government and free to use via: Money Helper or by calling 0800 138 7777.

Worried about debts or have missed payments? There is free, confidential and independent debt advice available. The government sponsored MoneyHelper can direct you to a debt adviser straight away by telephone or you can get support online via: Money Adviser Network

Sharing energy saving advice
We’ve launched a new digital campaign with a short animation to help our customers save energy and money. If you’re active on social media, you might see it over the coming weeks. Please give it a ‘share’, if you do, so your friends can also benefit from these energy efficiency tips too. Clicker here to watch.