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Testimonials

YORSwitch customer: I just wanted to thank you again for your speed and efficiency in enabling me to join the scheme so quickly and take advantage of the 'reduced' rate. I have been very anxious about refilling the oil tank but this scheme has eased some of that concern. Many thanks

Fiona - Electric Tricycle User, Age 51. 'I purchased an electric tricycle as I have Multiple Sclerosis and can no longer ride a bicycle due to poor balance and mobility issues. I have found that being out on my tricycle that my fitness has improved and it has had an impact on weight loss. With the pedal assist I am still able to pedal and use my legs which is important to keep my muscles active, reduce numbness and I am also able to cycle further including hills and this also helps with fatigue as I tire easily. I have enjoyed being able to access local rural areas which has had a positive impact on my mental health and wellbeing, especially during this difficult time due to Covid-19 and being isolated as a clinically vulnerable person. This has meant that I have been able to get out of the house and feel safe whilst exercising. There are a lot of support groups on social media where I have met other like minded cyclists who have offered invaluable support and advice and I have met up with another lady tricycle rider as a riding companion.'

Mrs Surfleet a registered customer of the car scheme thanked HWRA for an excellent service and also to personally thank the driver, Terry for his help and assitance in providing transport to her medical appointment.

Wheels to Work North Lincolnshire Scheme - John from Grimsby ‘I joined the scheme in 2021 after hearing about it from a family member. I was in need of transport to get to and from work as I had my motorbike stolen and was not able to replace it. As a short-term arrangement I was relying on a family member to take and pick me up from work. For me the key benefit of the wheels to work scheme was that it provided me with a scooter that enabled me to get to and from work, it also gave me back independence and freedom. I would definitely recommend the scheme and I have done so to friends who are need of transport to get to work. Don’t’ underestimate the scooters as they are extremely reliable . My experience of the scheme was great, and I was glad that I was successful in receiving a scooter via the scheme’.

Our Men in Sheds Humber Alliance supports sheds all over the East Riding , North Lincolnshire and North East Lincolnshire- Comment from a local shedder who attends regularly, "The shed is brilliant, we have a laugh. Some people are busy all the time and others don't do a thing but sit and chat over a cuppa".

Voluntary Car Service

The Voluntary Car Service uses volunteer drivers and their own cars to take individual passengers on journeys to destinations of their choice, both within and beyond North Lincolnshire. Journeys might include hospital appointments, GP appointments and trips to local shops, community group meetings, day centres and residential homes.

The volunteer drivers give their time freely. Passengers are charged a mileage rate of 45p per mile to cover the cost of fuel and other vehicle running costs associated with the journey. The mileage is calculated from the driver's home, to the passenger collection point; from there to the passenger's destination and return. The rate charged is per car and not per passenger - you will not be charged more if you are accompanied by a friend/relative.

We have voluntary drivers located across North Lincolnshire. To keep charges to a minimum, we try to allocate a driver who lives closest to the passenger concerned.

If required, our drivers are happy to provide help and support for their passengers at their destinations. They will normally wait for their passengers at their destinations for up to 1½ hours. All our volunteers are CRB checked, but we do not transport children under 18 years of age.

For more information about using the service, please contact us on 01652 637700 between the hours of 9:00am and 12:00pm, Monday to Friday (answer phone facility outside these hours).

Drivers needed

If you have a car and could spare a little bit of time to help individuals based in your area to overcome their transport difficulties, we would be delighted to hear from you.

A mileage allowance of 45p per mile is paid for all journeys undertaken. Please contact the enquiries line on 01652 637700 or email voluntarycarservice@hwrcc.org.uk